Mark is the company's Chief Operating Officer. He has compiled a very noteworthy career over his 37 years in the business. In 1995 Mark founded an agency which grew to over 80,000 policies and 70 team members. Mark sold his agency in 2012 to Brown & Brown Insurance. For an additional three years Mark stayed on with Brown and Brown as the Vice President of Personal Lines where he managed and grew the largest Personal Lines book in Florida. In 2015 Mark joined Peoples Trust where he was the Director of Business Development South Region where he oversaw hundreds of staff and agencies. Mark was raised in Miramar Florida from the age of six months. Mark is married to his High School sweetheart, Sandy Introcaso, for 40 years. They have two daughters, Kara Mercado and Kailey Introcaso, and two Grandsons Evan & Gabrielle.